WiebeTech
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NOTE: Not all options are
available for every product.
3.1 Details Tab
Supported products: WiebeTech products that have an Oxford 93x chipset, including ToughTech Q,
RTX220 (all models), and RTX400-QR.
3.1.1 Product ID
Displays the name of your product. It cannot be
changed.
3.1.2 Firmware Time/Date/Version
Shows the time, date, and version number of the
currently installed firmware. This application cannot
be used to change the firmware version.
3.1.3 Chip ID
This 6-digit number indicates the FireWire chip ID
reported to the computer. Each FireWire device
connected to a computer should have a unique ID
number to avoid conflicts. If multiple connected
devices are using the same ID number, only one can
be recognized by the computer at a time. You may
change this number to correct such conflicts.
3.1.4 Device Type
Selecting “Unknown” allows compatibility with a wider
range of devices, because this allows the device type
to be automatically detected. However, specifying the
device type may lead to faster performance or better
compatibility with a specific device. Note: Forensic
devices should always be set to “Hard Disk Drive”.
3.1 Options Tab
Supported products: WiebeTech products that have
an Oxford 93x chipset, including ToughTech Q,
RTX220 (all models), and RTX400-QR.
In general, checking the boxes for the following
settings will increase compatibility at the cost of slightly
slower performance.
3.2.1 Detect drives with non-std signature
Some devices that do not follow ATA specifications
are not detected by the firmware. Enabling this option
increases compatibility with such devices.
3.2.2 Wait 6s before polling drive
Some hard drives take longer to become operational
after power up or reset. This can cause the FireWire
device to not detect the drive properly. Enabling this
feature increases the time that the device waits to
detect the drive, thus improving compatibility.
(9 pages)
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